• with 32kbps, aircon, lights, computer, table, redundant power, redundant broadband, food subsidy for one shift, basic security and janitorial services, one hour non-cumulative IT support, ACD system (Vicidial), no headsets, no telco services (we will give you providers to sign on directly) but with backup Telco providers should your Telco fail.
• Two (2) months deposit

• With headsets add US$10 monthly
• Food subsidy for other shifts or extra personnel add Php 50.00/head/day
• For workstations without computers minus US$20 monthly
• For Non-voice 8 to 16 Kbps minus US$10 (does not apply for workstations without computers)
• Parking free outside (first come first serve), inside Php3,000 monthly subject to availability (reserved slots)
• Payroll and DTR service add US$10 monthly per head.

Disaster recovery rates – US$ One dollar fifty per hour per workstation subject to availability, bring your own headsets.

Additional hours or Overtimes will be charged at one dollar fifty (US$1.50) per hour.

Annual escalation clause of 10%

*does not include 12% VAT duty. Essentially for outbound calls – for inbound calls we have to compute new fees based on the broadband requirements which are usually above 32Kbps per workstation.

• Training room rental (minimum usage is 3 hours) good for 25 personnel – Php600 per hour for those with seats Php550 per hour (for the whole lecture room). Inclusive of aircon and lights, whiteboard and essentials, plus 16 kbps for one computer.
• Cancellation must be done three days prior otherwise a minimum three hours usage will be charged.
• Unlimited coffee and ice tea is Php50/head per day.
• Projector rental Php200 per hour within the facility only.