WHAT WE DO

 

Our Experience

 

Our Services

 

CAD Services

 

Contact Center Support Services

 

Healthcare Services

 

Data  Conversion Services

 

Our Clients

 

 

CONTACT CENTER SUPPORT SERVICES

 

ESI can provide the following:

  • Complete workstations for 24 by 7 campaign or any multiple thereof.

 

    • Branded computers

    • Noise cancelling enabled headsets

    • Air-conditioning system

    • Regular Power and back-up system

    • Broadband have alternative back-ups

 

  • Automatic Call Distribution (ACD) System using ViciDial 64-bit, Asterisk and mySQL servers

  • 3rd party Telco Service to the US, Europe and Japan and the rest of Asia

  • Manpower recruitment

  • Manpower training

  • Management of the operations by 3rd party supervisions or partners or ESI



 

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