DATA CONVERSION SERVICES

ENCODING SERVICES

• Voice to electronic, document to electronic, format conversion, editing, on-line or web based systems, confidential data.

• 24 x 6 work servicing

• We can encode almost anything from invoices, indexing documents, tagging books, and transforming books into e-books.

SCANNING SERVICES

• We scan items that cannot be processed through high speed scanners such as catalogues, books and journals. Items that require a lot of labor.

• We can tag or index the scanned items.

All work whether encoded or scanned is kept private and confidential

FAQ:

How soon a project can deliver?

It depends on the amount of work our client sends, but we can do one day turnarounds if necessary.  

What is the process flow of the project?

1. Client sends the project description with complete instructions for our review and analysis, by email or using a secured FTP (file transfer protocol) site, to be provided by ESI.  We ask for samples similar in nature and other standards to help us easily understand your required standards.

2. We do a time and motion study to determine timeframe and cost.

3. We do an estimate for the schedule and quotation for the cost, based on time and motion study and send it to the client for approval.

4. We work on the task given applying the agreed schedule and once completed upload the files back to the client (through email or FTP).

5. The client reviews the completed job then confirms acceptance or sends us revisions if need be for our immediate update.

6. ESI quotes for the turnaround time and surcharges if any for the revisions or updates.

7. Once approval is received via email, revisions are executed. Once done, ESI will inform the client that revised files are ready for downloading.

8. Once the client is satisfied, ESI sends over an electronic invoice to the client.

Click here to view our Sample process flow for e-books

How can payments be made?

• For encoding, when the schedule and cost are acknowledged, we normally ask 50% down payment and 50% upon completion and client acceptance of our work.

How is quality assured?

1. For basic encoding, quality is assured either by double encoding, proofreading, or a combination of both.  The accuracy requirement that we give is usually 99 percent depending on the client's requirements.

2. A resource person may be requested to be present or be available during the length of the encoding operations.  He/she shall also be responsible for validating/authenticating the records for encoding, before these are released to the encoder pool.

What if power outages occurred in Manila area?

We have in our facility a Perkins 132 kVa generator (backup power source; capable of running as primary power source), in case power outages occur.

What are your backup plans in case an unexpected event like fire occurs?

We have a network of affiliates / alliances to provide redundancies in terms of production facilities as well as access to technology and other experienced personnel. Should our main facility be hit by fire or other calamities, our affiliates which are found in other areas of the capitol as well as outside the capitol, can absorb the work. As such, our clients' requirements are continually serviced.